All goods sold by Aussie Bike or Hike come with a satisfaction guarantee.
A large percentage of returned goods are found to be, not faulty. If the returned goods are determined by Aussie Bike or Hike to not be faulty, then all returning shipping fees will be worn by the customer. We will seek permission from the customer to charge this cost to the customer’s credit card where possible. Failing this, the goods will be sent back by Australia Post COD freight collected.